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What should be done when an error “No Contact with M3. Verify connection and logon-info” occurs while opening functions in VXL2?

  • Check M3 Credentials: Ensure the correct M3 login credentials are being used.
  • Network/ VPN Issues: Verify if a VPN or network security is blocking the connection between VXL2 and M3. Try disabling the VPN or adjusting network settings.
  • Password Check: If your M3 password contains special characters, try changing it to one without them, as some characters can cause login issues with VXL2.
  • If the issue persists, contact support at [https://vincesoftware.com/customer-portal] with details about the problem.