Choosing the right tools
Bakehuset overcame the difficulty it experienced in 24/7 support by investing in Vince Butler (VBU), an ERP software/solution. With VBU, it can establish alarms that would trigger in response to certain problems arising.
This alarm could be received across a variety of mediums (including via phone) and would include detailed information pertaining to the problem itself and how best it could be solved. In this way, Bakehuset benefits from “proactive” warnings with tailor-made boundaries and variable levels of escalation.
Handles problems faster and with less manual effort
Bakehuset implemented different dashboards for its departments—these dashboards specially cater to each department’s needs. They offer an overview of all Bakehuset’s bakeries and complete command over the relevant information in Infor M3 (VBU interacts with M3 on-demand and with ease).
Bakehuset can connect multiple users to VBU using its simple user interface and widgets (with their distinct colors and clear explanations). VBU was a worthwhile investment for Bakehuset—it handles problems faster and with less manual effort, thereby saving considerable time and money. In addition, they have recently automated so-known errors are corrected by VBU.
Summary
NorgesGruppen is Norway’s largest grocery wholesaling group. Four industries produce and supply their own brands to grocery stores. Bakehuset wanted to improve its data, processes, and integrations 24/7.
The combination of M3 and Vince Butler (VBU) is so effective that NorgesGruppen Data AS and NorgesGruppen Regnskap AS (the accounting company) now use VBU to save time and money.
